3. Provide anti-sexual harassment training for staff
In advance of the expanded duty, employers should review how they deliver anti-harassment and anti-bullying training, which ideally should be provided to all workers.
While there is no strict requirement for employers to conduct anti-harassment training, it remains a key preventative measure and is one of the first things employment tribunals will look for when employers are defending a harassment claim.
It is particularly important that line managers receive training, as they are normally the individuals who are dealing with issues on the ground.
Key evidence in the employer's favour is likely to be that:
the training is up to date;
staff have been asked to complete the training regularly (for example annually); and
staff have acknowledged each time that they have completed the training.
Training should not be a one-off exercise implemented just because the law is changing. It is important for employers to:
monitor the training to ensure that it always reflects current terminology, case law and workplace trends; and
ensure that a schedule is in place for training to be delivered to the existing workforce and that new recruits are required to take the training as part of onboarding.
4. Monitor what is happening in the workplace
An important element of taking "all reasonable steps" is to find out what is happening in the workplace so that sexual harassment can be tackled.
Employers should analyse the number of formal complaints that involve sexual harassment. It can be particularly useful if employers are able to identify sexual harassment high-risk areas: are there departments or specific working environments where complaints are being raised more frequently?
The employer could also gather information via an anonymous survey. This is important because the number of formal complaints will not tell the whole story: there will be complaints where the issue was resolved informally, or the problem may exist but no one has ever confronted it.
Once a harassment complaint has been resolved, a playback session can be useful to identify any lessons that could be learned from what has happened. More informal routes can also be used to gather feedback provided through conversations with employees (for example exit interviews).